Privacy Policy for Luggage Guard

 

Our website address is: http://luggageguard.co.nz

Effective Date: 13/01/2021

Thank you for trusting Luggage Guard with your belongings. Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. Please read this document carefully to understand our practices.

 

1. Information We Collect

We may collect the following types of information from you:

a. Personal Information:

• Name

• Email address

• Phone number

• Address

b. Luggage Information:

• Details about stored items (e.g., number of bags, type of items, special instructions)

c. Usage Data:

• Information about how you use our website, mobile app, or services (e.g., IP address, browser type, access times).

d. Location Data:

• If you enable location services, we may collect data to provide location-specific services (e.g., nearest storage facility).

2. How We Use Your Information

We use your information to:

1. Provide, operate, and improve our services.

2. Process transactions and send confirmations.

3. Communicate with you about your bookings, inquiries, or updates.

4. Ensure the safety and security of your belongings.

5. Comply with legal obligations and enforce our terms and policies.

6. Send promotional communications, if you’ve opted in.

3. Sharing Your Information

We do not sell your personal information. However, we may share your data in the following circumstances:

1. Service Providers: With third-party vendors who help us provide our services (e.g., payment processors, delivery services).

2. Legal Requirements: If required by law or in response to legal requests.

3. Business Transfers: In connection with a merger, sale, or other transfer of business assets.

4. With Your Consent: When you provide explicit consent for specific uses.

4. Data Security

We implement industry-standard security measures to protect your data, including encryption, secure servers, and access controls. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

5. Your Rights

You have the following rights regarding your personal data:

1. Access: Request a copy of your information.

2. Correction: Update or correct inaccuracies in your data.

3. Deletion: Request deletion of your data, subject to legal and operational requirements.

4. Opt-Out: Unsubscribe from marketing communications.

5. Data Portability: Request your data in a structured, electronic format.

To exercise these rights, please contact us at support@luggageguard.co.nz

6. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar technologies to collect information about your usage and preferences. You can manage cookie preferences through your browser settings.

7. Third-Party Links

Our website or app may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies.

8. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Luggage Guard
Email: support@luggageguard.co.nz
Phone: +64 9 2222 877

Thank you for choosing Luggage Guard. We value your trust and are committed to safeguarding your privacy.